Skip to search

How to turn off Online Protection on Access Communications

Turn off your provider’s filter.

Find your provider. Follow the steps.

Searches every country. Results from other countries show a country badge.

Not sure what’s blocking it? Test a site

Checked against provider help pages, . Not affiliated with any provider.

Internet

Access Communications

Also called: Online Protection, Guard, Smart Wi-Fi Plus

Access guide (opens in a new tab)
  1. Open the HomePass app. From the home screen, open the main menu → Guard.
  2. Turn off Online Protection. It’s on by default for every device.
  3. Still blocked? Check the person’s or device’s own screen. Those settings win.

Allow just one site

Guard → Manage Security Events → Protected, then tap the site. It moves to the Approved list.