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Test a blocked site

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Troubleshooting

Test a blocked site

Find out where the block is. These checks only look; nothing on your device changes.

Mac

  1. Try the site on another connection, like your phone’s hotspot.
  2. Ask your network for the site’s address. dig +short example.com
  3. Ask a public resolver (Cloudflare) for the same thing. dig +short example.com @1.1.1.1
  4. See what comes back when you connect. curl -sI https://example.com
  5. Check this Mac’s hosts file. Any line here overrides DNS. grep -i example.com /etc/hosts
  6. Check System Settings → Screen Time → Content & Privacy. If it’s on, it can filter websites.

Windows

  1. Try the site on another connection, like your phone’s hotspot.
  2. Ask your network for the site’s address. Resolve-DnsName example.com
  3. Ask a public resolver (Cloudflare) for the same thing. Resolve-DnsName example.com -Server 1.1.1.1
  4. See what comes back when you connect. curl.exe -sI https://example.com
  5. Check this PC’s hosts file. Any line here overrides DNS. Select-String -SimpleMatch -Pattern 'example.com' -Path $env:windir\System32\drivers\etc\hosts
  6. Signed in with a child account? Microsoft Family Safety can filter sites in Edge.

Linux

  1. Try the site on another connection, like your phone’s hotspot.
  2. Ask your system resolver for the site’s address. getent hosts example.com
  3. Ask a public resolver (Cloudflare). Needs dig (dnsutils or bind-utils). dig +short example.com @1.1.1.1
  4. See what comes back when you connect. curl -sI https://example.com
  5. Check the hosts file. Any line here overrides DNS. grep -i example.com /etc/hosts

iPhone & iPad

  1. Open Control Centre, turn off Wi-Fi and try the site on mobile data. Then try the other way round.
  2. Settings → Screen Time → Content & Privacy Restrictions → App Store, Media, Web & Games → Web Content. Unrestricted means the device isn’t filtering.
  3. Settings → General → VPN & Device Management. A VPN or profile from a filtering or security app can block sites.
  4. Safari says this network isn’t compatible with Private Relay? That network is filtering traffic.

Android

  1. Swipe down, turn off Wi-Fi and try the site on mobile data. Then try the other way round.
  2. Settings → Network & internet → Private DNS (Samsung: Connections → More connection settings). A hostname with family or filter in it is a filter.
  3. Settings → Network & internet → VPN. A VPN or security app can block sites.
  4. Settings → Google → Parental controls. If the phone is supervised with Family Link, its filters apply.

What the results mean

Works on mobile data, not on Wi-Fi
It’s your home network. Check your router, then your broadband provider.
Works on Wi-Fi, not on mobile data
It’s your mobile network’s filter. Find your carrier under Mobile.
Your network returns nothing, 0.0.0.0 or 127.0.0.1
But 1.1.1.1 returns an address? Your network’s DNS is blocking the site. Different addresses on their own are normal for big sites.
The connection redirects to your provider, or shows a certificate error
Something on the network is stepping in. That’s usually a provider filter or a court-ordered block.
It fails everywhere
Check the device settings above. If they’re clear, the site may be down.